Built for distributed properties and a frontline workforce that's always on.
Hotels, restaurants, and hospitality groups run on shift work, high turnover, and guest interactions. Digital First Report gives your risk, safety, and HR teams fast, consistent intake across every property.
What makes reporting hard in hospitality.
Distributed properties
A single brand can span dozens of properties, each with its own GM, supervisors, and reporting habits. Consistency is hard to enforce.
High turnover
Frontline turnover resets institutional knowledge constantly. Anything that requires training on a complex tool gets skipped.
Guest-and-staff incidents
Slips, kitchen injuries, guest complaints, and security incidents all need fast, documented intake — usually outside of business hours.
Multiple stakeholders
GM, Risk, HR, the carrier, and corporate all need the same information. Email chains and spreadsheets fall apart fast.
What Digital First Report does for your team.
- One open intake — QR codes in break rooms and back-of-house, no app required
- Automated notifications to property GMs, Risk, HR, and carriers
- A live dashboard across every property and brand
- OSHA recordkeeping that maintains itself across the portfolio
- Consistent documentation regardless of shift, property, or turnover
- Faster response and lower total claim cost
Want to see it running across your properties?
Matt Thomas — 13 years in risk management — will walk you through the system and how it would fit your operation.
Request a Demo